Coronavirus (COVID-19)

Coronavirus (COVID-19)

Update to our customers

Please get in touch to discuss your personal circumstance by calling 01274 515747 or emailing

We will also continue to provide useful information, news and links to helpful resources.

Business Insurance
Due to the variety of policies and businesses specifications, we recommend you contact your usual contact to discuss your circumstances.

However, please find some general guidance:

Do I still need employers’ liability even though staff are homeworking or furloughed?
Employers’ liability insurance is a legal requirement for limited companies, partnerships and sole traders when they employ staff. The introduction of homeworking and furlough as a result of the pandemic has not changed this requirement.

Am I covered for business contents whilst working from home?
You will need to speak with your broker but many insurers have clarified or adapted their policy to extend cover to include business equipment at home.

Do I still need business interruption insurance?
Many businesses have been forced to close and despite not trading, it is advised to keep the cover in case of any loss from fire or flood damage.

Help for customers facing financial difficulties due to Covid-19
If you’re struggling financially due to Coronavirus (COVID-19) and need help, insurers may be able to assist you. Please contact us to discuss your options. We are here to help you and support you.

Travel Insurance
If you have had a trip cancelled then please contact us to discuss what to do.

Useful links for you and your business:

GOV UK – Financial Support for Businesses 

Association of British Insurers – Coronovirus Information HUB

British Business Bank – Coronavirus Business Interruption Loan Scheme (CBILS)